Choosing The Right Alarm System
Comparing medical alert companies can be hard. There are a lot of companies that claim to be offering a similar service. For a decision this important it is critical to make sure that you have all of the necessary information. Listed below are the features and benefits that United Medical Alert believes are critical when choosing a medical alert system. Use it to make certain that you are getting everything you need from your medical alert company.


UL-Listed Monitoring Center

For over 100 years, Underwriters Laboratories has been setting safety and reliability standards for products and services that impact millions of Americans. Among the many health and safety services that they review are monitoring centers.

CSAA Certified Specialists

All Care Specialists are Central Station Alarm Association certified. Our specialists meet or exceed the highest standard for monitoring center personnel.

6 Weeks of Classroom Training

All Care Specialist trainees initially complete 6 weeks of intensive classroom training. This is followed by an apprenticeship program with a veteran specialist who must certify the trainee. Care Specialists are evaluated on a regular basis thereafter.

Highly Trained Specialist on Every Emergency Call

Every medical alert emergency call is handled by our highly trained and CSAA certified Care Specialists who stay on the phone with you until help arrives.


Simple 5 Minute Setup

Your system comes complete with an easy to follow self-setup guide. In 5 minutes or less you will have your United Medical Alert system connected and ready to use.

Voice to Voice Communication

Your United Medical Alert system is equipped with a two-way voice capability that allows you to communicate with our Care Specialists from virtually anywhere in your home. Super-sensitive and highly reliable, voice to voice communication gives you the greatest coverage area possible in the event of an emergency.

Up to 500 Feet Open Air Range

The United Medical Alert help pendant has a range of up to 500 feet. It should provide coverage throughout most homes.

Waterproof Help Button

Your help pendant is waterproof so you can wear it while performing all of your normal chores, even around water.

Automatic Weekly Test Timer

The United Medical Alert system automatically checks in to the United Medical Alert monitoring center each week, assuring that your system is connected and ready to work when necessary.

Up To 32 Hours Of Standby Power

In the event of a power loss, United Medical Alert systems will continue to operate since its built-in battery provides up to 32 hours of standby power.

Speaker Phone Feature

Simply press your help pendant when you are receiving an incoming phone call. You will instantly be able to communicate via the convenient United Medical Alert speaker phone feature. Who says you need to pick up the phone to take calls?

UL Listed Console

The toaster, iron and oven in your house are all UL Listed for safety; this certification provides the peace of mind that the product is safe for everyday use. Your medical alert console should meet these same high standards and United Medical Alert’s does.

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Less than $1 a Day

Medical alert systems are a cost effective way to provide safety and security in your own home. Any medical alert system that costs more than $1 per day is charging you more than they should. Also be wary of deals that sound too good to be true (less than $25 per month) as they are either hiding costs or not providing the quality service that you need to be protected in the case of an emergency.

Monitoring Service is Your Only Cost

Unless you arrange for additional services your monthly monitoring fee will not change during your time with United Medical Alert.

Month to Month Agreement

You are never required to sign a long-term contract with United Medical Alert as you might with other providers. With United Medical Alert, you may cancel at any time with 30 days notice.

Credit Card & EFT Payments

United Medical Alert gives you the option of paying with a major credit card (Visa, MasterCard, Discover & American Express) or through Electronic Funds Transfer.


24/7 Customer & Tech Support

Around the clock, United Medical Alert provides technical, supervisory & operational staff to meet your needs. Whatever situation may arise, our highly skilled employees will be there.

We Pick Up The Phones…NOT Machines

Every call to Customer Service is answered by a live person. No machines, no automated attendants, no call backs. Customer service begins and ends with knowledgeable, friendly staff there for you at all times.

System Repair / Replacement Included

United Medical Alert is responsible for all replacement of faulty equipment, including battery replacements. There is no extra cost for this.