How Medical Monitoring Works


Press your waterproof help button and you will be instantly connected to a certified Care Specialist.


Care Specialists assist you any time of day from a UL Listed monitoring center.


Help is on the way. We contact emergency services, friends and family and stay on the line until help arrives.

Call Us Anytime 24 Hours a Day – 7 Days a Week 1-866-543-8686
More details about how United Medical Alert systems work:
  • Your medical alarm button can be worn as a neck pendant or wristband.
  • The United Medical Alert equipment includes enhanced speaker and voice capabilities that help you communicate with a Care Specialist even if you have fallen down.
  • If you are unable to speak, the monitoring center will immediately follow your personalized emergency action plan, contacting emergency services, friends and family in the order you requested.
  • In the event that United Medical Alert needs to call emergency services or friends and family, the Care Specialist will always remain on the line with you until help arrives.
  • With United Medical Alert complimentary Alert Message service, caregivers will receive automatic email notifications whenever a loved one has an emergency, tests their system or has any issues with their system.
Call Us Anytime 24 Hours a Day – 7 Days a Week 1-866-543-8686